AI API
This section is exclusively for developers, so the information here is only meant to provide a general overview of the features available at CX Genie.
Last updated
This section is exclusively for developers, so the information here is only meant to provide a general overview of the features available at CX Genie.
Last updated
Application The AI Call feature is used to obtain a result through an API call to OpenAI. This result can then be used as a variable within a workflow or sent directly to the customer.
By clicking on the "AI API" component, you will add a white block to your whiteboard
This block has 2 purple dots. You can connect with any blocks you want.
If you need to use them, don't hesitate to contact our team for more detailed guidance.
There will be an edit block appearing once you click on the block
OpenAI Key: The OpenAI API key is provided by the customer to authenticate requests.
Select Model: Choose the specific OpenAI model to be used for the API call.
Prompt: The input text (or prompt) that will be sent to OpenAI during the API call.
Select Action with the Result after Calling from API: Choose what to do with the result returned from the API call:
Save as Variable: Store the result as a variable to be used later in other workflow blocks that utilize variables.
= Please remember to click the "Save changes" button before leaving.