# Bots - [Create a Bot](https://documents.cxgenie.ai/bots/create-a-bot.md): This section helps you set up your first chatbot in CX Genie. By giving it a name, profile picture, and greeting message, you create the foundation for customer interactions - [Bot Overview & Creation](https://documents.cxgenie.ai/bots/create-a-bot/bot-overview-and-creation.md) - [Bot General Information](https://documents.cxgenie.ai/bots/create-a-bot/bot-general-information.md) - [Bot Configuration Interface](https://documents.cxgenie.ai/bots/create-a-bot/bot-configuration-interface.md) - [Training Your Bot](https://documents.cxgenie.ai/bots/training-your-bot.md): This section helps you train your bot to answer customer questions by providing it with different types of information, such as FAQs, knowledge articles, or imported documents. - [FAQs (Frequently Asked Questions)](https://documents.cxgenie.ai/bots/training-your-bot/faqs-frequently-asked-questions.md) - [Articles](https://documents.cxgenie.ai/bots/training-your-bot/articles.md) - [Documents](https://documents.cxgenie.ai/bots/training-your-bot/documents.md) - [URLs](https://documents.cxgenie.ai/bots/training-your-bot/urls.md) - [Connect with Database](https://documents.cxgenie.ai/bots/training-your-bot/connect-with-database.md) - [Connect E-commerce Store](https://documents.cxgenie.ai/bots/training-your-bot/connect-e-commerce-store.md) - [Bot’s Knowledge](https://documents.cxgenie.ai/bots/bots-knowledge.md) - [Review the Bot’s Knowledge](https://documents.cxgenie.ai/bots/bots-knowledge/review-the-bots-knowledge.md): This section helps you review and manage all the knowledge your bot has learned from your training data. The more varied and detailed your knowledge is, the better your bot can respond to users. - [Bot learns from Conversations](https://documents.cxgenie.ai/bots/bots-knowledge/bot-learns-from-conversations.md): Get know more about how to make Bot learns from conversations. - [Support Center](https://documents.cxgenie.ai/bots/support-center.md): Support Center lets you create a self-service help portal where customers can quickly find FAQs, troubleshooting guides, and articles without needing live support. - [Bot Configuration Interface Overview](https://documents.cxgenie.ai/bots/bot-configuration-interface-overview.md) - [General Information](https://documents.cxgenie.ai/bots/general-information.md): Here is one of the sections you need to fill out before starting to create the chatbot. In this tab, you will configure the chatbot with information fields to display to customers. - [Training Data](https://documents.cxgenie.ai/bots/training-data.md): Here are 5 types of data that CXG can convert to train the chatbot for you. - [FAQs](https://documents.cxgenie.ai/bots/training-data/faqs.md): This tab will help your chatbot understand clearly about customers' questions and deliver correctly the answers to the clients. - [Articles](https://documents.cxgenie.ai/bots/training-data/articles.md): Articles is a tab that will include your information about product, business, etc. Chatbot will share it with your customer. - [Documents](https://documents.cxgenie.ai/bots/training-data/documents.md): At CX Genie, you can import data as documents, the data will be used to extract as text, a file, or a picture based on your purpose. - [URLs](https://documents.cxgenie.ai/bots/training-data/urls.md) - [Connect with database](https://documents.cxgenie.ai/bots/training-data/connect-with-database.md): When you have a local data storage, you can use this to get the information about your business faster - [Connect E-Commerce Store](https://documents.cxgenie.ai/bots/training-data/connect-e-commerce-store.md): This section let you import the data from your E-commerce platform and let you manage the your product. - [Bot's Knowledge](https://documents.cxgenie.ai/bots/bots-knowledge-1.md): Users can control the information the bot learns from different sources here. More accurate and extensive knowledge improves the bot's response quality and capability. - [Workflow](https://documents.cxgenie.ai/bots/workflow.md) - [Trigger Workflow Condition](https://documents.cxgenie.ai/bots/workflow/trigger-workflow-condition.md): This will help you to understand the condition to create workflow more efficiently and understand customers' behaviors. - [Workflow Components](https://documents.cxgenie.ai/bots/workflow/workflow-components.md) - [Module Explaination](https://documents.cxgenie.ai/bots/workflow/module-explaination.md): Workflow module in CX Genie helps businesses create dynamic, personalized conversations that enhance customer engagement and automate support processes. - [Dynamic Variables Explaination](https://documents.cxgenie.ai/bots/workflow/module-explaination/dynamic-variables-explaination.md): This section will help you to use Dynamic Variable feature in WorkFlow - [Workflow Components](https://documents.cxgenie.ai/bots/workflow/workflow-components-1.md): Using Workflow's Components, you can spice up customer interactions with chatbots, making conversations lively and wonderfully genuine, so they're never dull! - [Text and Image Button: Create Text and Image message](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/text-and-image-button-create-text-and-image-message.md): This component lets you create the workflow message for your chatbot to send the reply with the image if the customer triggers a workflow condition. - [Message with actions](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/message-with-actions.md): This component lets you create the workflow message for your chatbot to send the reply with the message action if the customer triggers a workflow condition. - [Saved flows](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/saved-flows.md): This component lets you create the workflow and use the old one to send the reply with the message action if the customer triggers a workflow condition. - [Collect feedback](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/collect-feedback.md): This component lets you create the workflow to collect the feedback based on the emoji to evaluate the customers' attitude. - [Notify agent](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/notify-agent.md): This component lets you create the workflow to notify the live agent. Help your staff can know the customers' needs - [Form submit](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/form-submit.md): This component lets you create the workflow to send a form where your customers can filling any information you need. - [Turn off auto-reply](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/turn-off-auto-reply.md) - [Close conversation](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/close-conversation.md) - [Recap chat message](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/recap-chat-message.md): This component lets you Recap chat message in a chatbot is a feature that allows the chatbot system to summarize the content of previous conversations between the customer and the chatbot. - [Frequent Questions](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/frequent-questions.md): This component lets you use the data from Bot's Knowledge (FAQs) to make a list of Frequent Question - [Capture Customer Info](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/capture-customer-info.md): This component will let you collect your information of the customer. Help you to manage the clients from every platform. - [Create Ticket](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/create-ticket.md): This component will let you automatically create ticket for the customer, which can manage the issue/problem and easy to handle. - [Auto-tagging](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/auto-tagging.md): This section will let you auto-tag the conversation you want to group and will label the conversation. - [Queue list](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/queue-list.md) - [Auto-assign Agent](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/auto-assign-agent.md) - [Condition](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/condition.md): This component will be based on the True - False Condition to activate the components you have set up in the WorkFlow. - [AI API](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/ai-api.md): This section is exclusively for developers, so the information here is only meant to provide a general overview of the features available at CX Genie. - [API Call](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/api-call.md): This section is exclusively for developers, so the information here is only meant to provide a general overview of the features available at CX Genie. - [Connect to database](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/connect-to-database.md) - [Route](https://documents.cxgenie.ai/bots/workflow/workflow-components-1/route.md) - [Settings](https://documents.cxgenie.ai/bots/settings.md): This section will help you configure the settings for your chatbot - [Bot settings](https://documents.cxgenie.ai/bots/bot-settings.md) - [Launch bot](https://documents.cxgenie.ai/bots/launch-bot.md): This section will let you send the bot to the customers or optionally add it to your website, mobile app. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documents.cxgenie.ai/bots.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.