# General Information

<figure><img src="/files/XxIWBiVSxJ80zs0gw6Pv" alt=""><figcaption></figcaption></figure>

1. **Name\***: This is your chatbot name, text format, is limited to 50 characters (\* is required). It will display outside the Dashboard.

<figure><img src="/files/dEuNkiwvfpiWsjE1tSJ5" alt=""><figcaption></figcaption></figure>

2. **Business** **name**: This is your company name (optional). The chatbot will use this name to communicate with the clients.

<figure><img src="/files/9jpAK7WGKpf6YBjuyeCE" alt=""><figcaption></figcaption></figure>

3. **Avatar**: For the best interface experience, we recommend using the circular format for your bots' avatars. **Theme**: You can choose any colors you want, but we suggest using colors that reflect your company's identity.&#x20;

<figure><img src="/files/0nzJV8QMmzoqR2uIi93B" alt=""><figcaption></figcaption></figure>

4. **Reply** **languages**: you can choose the language you want it to reply to. If you don't select any languages, it will automatically reply based on the language customer's text.

<figure><img src="/files/8oa2RHua7YzEcnGoyNl4" alt=""><figcaption></figcaption></figure>

* If you want to change from *a selected language* to *all languages*, you need to click "x" and save changes to the setting.&#x20;

<figure><img src="/files/xpZPgdd8Lu4IdwEelPFX" alt=""><figcaption></figcaption></figure>

5. **Watermark**: You can show/hide the watermark on the chat widget; This feature is only available when upgraded to the premium version.

<figure><img src="/files/OLZLjDbFalTYAcnPja8k" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/t2427l5O31cDkTEtbffF" alt=""><figcaption><p>Watermark mode is on</p></figcaption></figure>

6. **Test** **Display**: This will show you how your customer sees it. You can test with your chatbot by clicking "Chat with 🤖"&#x20;

<figure><img src="/files/Upw5el1XeTvbHjOWfny6" alt=""><figcaption><p>You can test the chatbot before integrate with any platform.</p></figcaption></figure>

7. **Save** **changes**:&#x20;

This button will preserve any settings you configured previously.&#x20;

<figure><img src="/files/WJL8MjxpX4Xx7dIMmRVf" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documents.cxgenie.ai/bots/general-information.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.