Overview

This chapter will guide you to know the general of the live chat section.

Let's see Live Chat Interface:

1. Tools of conversation

You can choose appropriate actions for each dialogue and each customer for management.

2. List of conversations in Live Chat

This area will help you to manage your conversation, you can use some tools available to sort the list.

3. Format tool

You can edit your message for a better outline before sending messages to your customer.

4. Attach files and emojis

This feature can make your conversation more vivid, lively, and better suited to the customer's needs.