Frequent Questions

This component lets you use the data from Bot's Knowledge (FAQs) to make a list of Frequent Question

• By clicking on the "Frequent Question" component, you will add a green block to your whiteboard

• This block has 1 purple dot. You can connect with any blocks you want.

• We recommend using this feature when you need your clients can access the FAQs of your business easier.

I. How to use

• There are 2 parts that you need to know:

1. The message

This part lets you edit the content of your workflow

1. The format tool (1): modify your text for better outline.

2. The content area (2) : where you can input the content.

2. The question

This part lets you select the FAQs from your Bot's Knowledge (FAQs)

1. You can search your question from Bot's Knowledge. Click to add the flow

2. Where you can see the question you have added. Maximum 5 questions at the same time.

= Please remember to click the "Save changes" button before leaving.

II. Examples