CX Genie
  • Introduction
    • 🤖General Features
  • Dashboard
    • Overview
  • Bots
    • General Information
    • Training Data
      • FAQs
      • Articles
      • Documents
      • URLs
      • Connect with database
      • Connect E-Commerce Store
    • Bot's Knowledge
    • Workflow
      • Module Explaination
      • Dynamic Variables Explaination
      • Trigger Workflow Condition
      • Workflow Components
        • Text and Image Button: Create Text and Image message
        • Message with actions
        • Saved flows
        • Collect feedback
        • Notify agent
        • Form submit
        • Turn off auto-reply
        • Close conversation
        • Recap chat message
        • Frequent Questions
        • Capture Customer Info
        • Create Ticket
        • Auto-tagging
        • Queue list
        • Auto-assign Agent
        • Condition
        • AI API
        • API Call
        • Connect to database
        • Route
    • Settings
    • Launch bot
    • Prompt and Models
    • Webhook
    • Platform Integration
      • WordPress
      • Shopify
      • Big Commerce
      • Magneto
      • Discord
      • Slack
      • Telegram
      • Facebook
      • Instagram
      • Zalo
      • WhatsApp
    • Contacts
  • Bot's Learning
    • Bot learns from Conversations
    • Unanswered Questions
    • Connect with previous chat history for the bot to learn
  • Live Chat
    • Overview
    • List of Conversations
    • Tools of the Conversation
    • Tools
    • Chat settings
    • AI Actions
  • Ticket (Subcription Feature)
    • Ticket List
    • Create Ticket(s)
    • Edit / Update the Ticket
    • Merge Ticket
    • Ticket Settings
  • Marketplace
    • Custom Authentication V2.0
    • Product Data Sync-up
      • E-commerce Store
      • Product Data
    • White Label
    • Help Desk
    • Form Builder
  • Main Flow
    • How AI handles incoming messages.
    • Bot Learns from Conversations by Editing Auto Suggestions
    • Bot learns from conversations immediately
  • Create your chatbot by using templates
    • SAAS Template
    • Agency Template
    • F&B Template
    • E-commerce Template
    • From a Scratch
  • Others
    • Chatbot Completion
    • Escalate to a Human Agent
  • Help Desk
    • Chat/tickets
    • Team
    • View
    • Report
    • Settings
  • Categories & Tags
    • Categories
    • Tags
  • Settings
    • General
    • Members & Permission
    • Subscription
    • Activity logs
  • Referal
    • Referal of CX Genie
  • Mailbox
    • How to integrate
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On this page
  • 1. Your Information
  • 2. Frequently questions
  • Note
  1. Create your chatbot by using templates

F&B Template

This template will help you to complete your chatbot more easily without struggling.

PreviousAgency TemplateNextE-commerce Template

Last updated 10 months ago

By clicking on the "Create bot" button, there is a tab pop up, from here, you can choose whether the templates we created for you: F&B (Small Brand).

1. Your Information

  1. Your menu

  • Input your menu, we recommend using text instead of images, but you can attach a photo of your food for introduction.

  • You can use format tools to edit your content by separating it into Headings and Paragraphs.

  1. Your address and hotline.

  1. Your opening hours

  1. Your website homepage link

  • We recommend you not use the link to the food delivery application.

2. Frequently questions

  1. Do you deliver?

  • We recommend you use the link to the food delivery application.

  1. What's your best seller?

  • We recommend you use text only for this field, if you want to attach the dish image, please see more at Workflow Components.

  1. Do you issue invoices?

  • We recommend you use text only for this field, every country will have a different tax system (depending on the country where your F&B is located).

  1. Do you have any promotions or events?

  • This field can import as deals, combos, and promotions (eg: buy 1 get 1, buy the combo with discount price, etc.)

Note

  • Click on the button "Create new bot" to complete. This template will be only a basic for beginners to use the chatbot.

  • After creating the chatbot, you can re-check the data of your chatbot to edit or modify some contents/features suitable for your business in Training Dataor Bot's Knowledge.

Click the button "Continue" to jump to step 2.

For more advanced features, please refer to the chapter BOTS in this document ().

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