Introduction

Welcome to CX Genie 👋 — we’re excited to have you here! CX Genie is an AI-powered platform that helps improve how your business interacts with customers across different industries and platforms. This guide series will walk you through the basics of CX Genie so you can start making your processes better right away.

Each topic will be explained in this common format:

• Overview: What this feature helps you achieve

• Steps to Use: Clear, step-by-step instructions

• Video Guide: The setups and how it works in real time

• Quick Tips: Helpful suggestions to make things smoother

• Troubleshooting: Common issues and how to fix them

Let’s dive in and get started!