E-commerce Template

This template will help you to complete your chatbot more easily without struggling.

By clicking on the "Create bot" button, there is a tab pop up, from here, you can choose whether the templates we created for you: E-commerce.

1. Basic FAQs

1. What is your address and contact information?

• You can use your address where your shop is located.

1. Is your shop running any promotions?

• This field can import as deals, combos, and promotions (eg: buy 1 get 1, buy the combo with discount price, etc.)

1. What are the shipping costs?

• In this field, you can import shipping costs, so we recommend you separate between internal countries and worldwide. Especially, when you have customers from various e-commerce platforms.

1. How to buy your product? How to order?

• In this section, you can freely attach links to your shop from various e-commerce platforms for customers can access more conveniently.

• Click the button "Continue" to jump to step 2.

2. About your shop and your product.

1. General introduction about your shop (what's special about your shop?)

• In this field, you can use the banner of your shop and a short description of your shop.

1. What is your best seller? How much is it? Any detailed information about it? How to use it?

• In this section, you can write down your best-seller, high-purchase rate, or even details about your product. You can either show an instruction about your items.

3. More information

• All these sections can be inputted optionally, some of them may not be available with your shop.

Note

• Click on the button "Create new bot" to complete. This template will be only a basic for beginners to use the chatbot.

• For more advanced features, please refer to the chapter BOTS in this document (here).

• After creating the chatbot, you can re-check the data of your chatbot to edit or modify some contents/features suitable for your business in Training Dataor Bot's Knowledge.