# Documents

## I. Documents in CX Genie

In the Documents section, you can upload your data such as a contract, a menu, an instruction book, a certificate, or everything in pdf, or PowerPoint format.&#x20;

We recommend you use this feature as a tool to store information related to contracts, certificates, menus, etc., for sending to customers.

## II. How to use

* You can use it by clicking on the "Add documents" button on the top-left of the screen.&#x20;

<figure><img src="/files/oRUfx2JbvBuck9aqAOXh" alt=""><figcaption></figcaption></figure>

* You can drag any files in pdf, pptx and ppt format to the chatbot.&#x20;

<figure><img src="/files/Fe5zE7thphsgnvg7CYOd" alt=""><figcaption><p>After click "Add document" - a box will popup </p></figcaption></figure>

* After you import successfully, a column will show that your data is ready to use.

<figure><img src="/files/HAReceUn6QXMr0hInABL" alt=""><figcaption><p>The status column shows that your files is ready to use.</p></figcaption></figure>

<figure><img src="/files/MgSntJmSRjjdAF6SKVLo" alt=""><figcaption><p>By clicking to the download icon, you can save your document in your laptop/PC. </p></figcaption></figure>

* You can download the documents imported and also delete them whenever you don't need them anymore.&#x20;

<figure><img src="/files/WGk6CQZnMbwVidrj6dfX" alt=""><figcaption><p>By clicking the box (1), you can optionally choose the amount of documents to delete. Click the bin icon (2) to confirm.</p></figcaption></figure>

\*Note:&#x20;

* <mark style="color:red;">**Format files: .pdf, .pptx and .ppt.**</mark>
* <mark style="color:red;">**Up to 10 files.**</mark>
* <mark style="color:red;">**Total file size not exceeding 100 MB.**</mark>
* <mark style="color:red;">**The input document must have a clear layout. If you upload a document consisting solely of images, the bot will not be able to interpret it**</mark>.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documents.cxgenie.ai/bots/training-data/documents.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
