> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/bots/training-data/documents.md).

# Documents

## I. Documents in CX Genie

In the Documents section, you can upload your data such as a contract, a menu, an instruction book, a certificate, or everything in pdf, or PowerPoint format.&#x20;

We recommend you use this feature as a tool to store information related to contracts, certificates, menus, etc., for sending to customers.

## II. How to use

* You can use it by clicking on the "Add documents" button on the top-left of the screen.&#x20;

<figure><img src="/files/oRUfx2JbvBuck9aqAOXh" alt=""><figcaption></figcaption></figure>

* You can drag any files in pdf, pptx and ppt format to the chatbot.&#x20;

<figure><img src="/files/Fe5zE7thphsgnvg7CYOd" alt=""><figcaption><p>After click "Add document" - a box will popup </p></figcaption></figure>

* After you import successfully, a column will show that your data is ready to use.

<figure><img src="/files/HAReceUn6QXMr0hInABL" alt=""><figcaption><p>The status column shows that your files is ready to use.</p></figcaption></figure>

<figure><img src="/files/MgSntJmSRjjdAF6SKVLo" alt=""><figcaption><p>By clicking to the download icon, you can save your document in your laptop/PC. </p></figcaption></figure>

* You can download the documents imported and also delete them whenever you don't need them anymore.&#x20;

<figure><img src="/files/WGk6CQZnMbwVidrj6dfX" alt=""><figcaption><p>By clicking the box (1), you can optionally choose the amount of documents to delete. Click the bin icon (2) to confirm.</p></figcaption></figure>

\*Note:&#x20;

* <mark style="color:red;">**Format files: .pdf, .pptx and .ppt.**</mark>
* <mark style="color:red;">**Up to 10 files.**</mark>
* <mark style="color:red;">**Total file size not exceeding 100 MB.**</mark>
* <mark style="color:red;">**The input document must have a clear layout. If you upload a document consisting solely of images, the bot will not be able to interpret it**</mark>.
