# Documents

## I. Documents in CX Genie

In the Documents section, you can upload your data such as a contract, a menu, an instruction book, a certificate, or everything in pdf, or PowerPoint format. 

We recommend you use this feature as a tool to store information related to contracts, certificates, menus, etc., for sending to customers.

## II. How to use

* You can use it by clicking on the "Add documents" button on the top-left of the screen. 

<figure><img src="https://3928771814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcrYvzbvjeUPqcy0srNQ9%2Fuploads%2FEP2IQKUJgXhn6glFT9i6%2Fimage.png?alt=media&#x26;token=b10ad5bd-13cf-4c1c-9996-c97530197b15" alt=""><figcaption></figcaption></figure>

* You can drag any files in pdf, pptx and ppt format to the chatbot.&#x20;

<figure><img src="https://3928771814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcrYvzbvjeUPqcy0srNQ9%2Fuploads%2FgmWlMr6AW0U0g8W6CGVw%2Fimage.png?alt=media&#x26;token=401aa10a-854e-4063-b7ce-3f621318e080" alt=""><figcaption><p>After click "Add document" - a box will popup </p></figcaption></figure>

* After you import successfully, a column will show that your data is ready to use.

<figure><img src="https://3928771814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcrYvzbvjeUPqcy0srNQ9%2Fuploads%2FyVhR8lrgX4fvKqrVNtw1%2Fimage.png?alt=media&#x26;token=6d2e7219-39a0-4b83-a7eb-5e3222235857" alt=""><figcaption><p>The status column shows that your files is ready to use.</p></figcaption></figure>

<figure><img src="https://3928771814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcrYvzbvjeUPqcy0srNQ9%2Fuploads%2Fn7Ehh5oMSAEEgk9gD2QQ%2Fimage.png?alt=media&#x26;token=8837fe61-c7b6-448b-ba07-3c77dac7247a" alt=""><figcaption><p>By clicking to the download icon, you can save your document in your laptop/PC. </p></figcaption></figure>

* You can download the documents imported and also delete them whenever you don't need them anymore.&#x20;

<figure><img src="https://3928771814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcrYvzbvjeUPqcy0srNQ9%2Fuploads%2FShQAsY23XB9mFnXyR3vi%2Fimage.png?alt=media&#x26;token=3ac93136-b81f-49f9-b338-4afe47e7846c" alt=""><figcaption><p>By clicking the box (1), you can optionally choose the amount of documents to delete. Click the bin icon (2) to confirm.</p></figcaption></figure>

\*Note:&#x20;

* <mark style="color:red;">**Format files: .pdf, .pptx and .ppt.**</mark>
* <mark style="color:red;">**Up to 10 files.**</mark>
* <mark style="color:red;">**Total file size not exceeding 100 MB.**</mark>
* <mark style="color:red;">**The input document must have a clear layout. If you upload a document consisting solely of images, the bot will not be able to interpret it**</mark>.