CX Genie
  • Introduction
    • 🤖General Features
  • Dashboard
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    • General Information
    • Training Data
      • FAQs
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      • Connect with database
      • Connect E-Commerce Store
    • Bot's Knowledge
    • Workflow
      • Module Explaination
      • Dynamic Variables Explaination
      • Trigger Workflow Condition
      • Workflow Components
        • Text and Image Button: Create Text and Image message
        • Message with actions
        • Saved flows
        • Collect feedback
        • Notify agent
        • Form submit
        • Turn off auto-reply
        • Close conversation
        • Recap chat message
        • Frequent Questions
        • Capture Customer Info
        • Create Ticket
        • Auto-tagging
        • Queue list
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        • Condition
        • AI API
        • API Call
        • Connect to database
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    • Settings
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    • Prompt and Models
    • Webhook
    • Platform Integration
      • WordPress
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      • Magneto
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    • Contacts
  • Bot's Learning
    • Bot learns from Conversations
    • Unanswered Questions
    • Connect with previous chat history for the bot to learn
  • Live Chat
    • Overview
    • List of Conversations
    • Tools of the Conversation
    • Tools
    • Chat settings
    • AI Actions
  • Ticket (Subcription Feature)
    • Ticket List
    • Create Ticket(s)
    • Edit / Update the Ticket
    • Merge Ticket
    • Ticket Settings
  • Marketplace
    • Custom Authentication V2.0
    • Product Data Sync-up
      • E-commerce Store
      • Product Data
    • White Label
    • Help Desk
    • Form Builder
  • Main Flow
    • How AI handles incoming messages.
    • Bot Learns from Conversations by Editing Auto Suggestions
    • Bot learns from conversations immediately
  • Create your chatbot by using templates
    • SAAS Template
    • Agency Template
    • F&B Template
    • E-commerce Template
    • From a Scratch
  • Others
    • Chatbot Completion
    • Escalate to a Human Agent
  • Help Desk
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  • Categories & Tags
    • Categories
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  • Settings
    • General
    • Members & Permission
    • Subscription
    • Activity logs
  • Referal
    • Referal of CX Genie
  • Mailbox
    • How to integrate
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  1. Bots

Webhook

This section will let you set up the webhook base on your website

PreviousPrompt and ModelsNextPlatform Integration

Last updated 10 months ago

Webhook is a method by which an application or website can send data or notifications to a specific URL (web address) when a certain event happens.

  • You need to copy your webhook url so that the bot can get the data from your storage.

  • You can choose

    • Bot receives a new message.

    • Bot does not have an answer for the message.

  • Get more advanced, meet us at hello@cxgenie.ai.