CX Genie
  • Introduction
    • 🤖General Features
  • Dashboard
    • Overview
  • Bots
    • General Information
    • Training Data
      • FAQs
      • Articles
      • Documents
      • URLs
      • Connect with database
      • Connect E-Commerce Store
    • Bot's Knowledge
    • Workflow
      • Module Explaination
      • Dynamic Variables Explaination
      • Trigger Workflow Condition
      • Workflow Components
        • Text and Image Button: Create Text and Image message
        • Message with actions
        • Saved flows
        • Collect feedback
        • Notify agent
        • Form submit
        • Turn off auto-reply
        • Close conversation
        • Recap chat message
        • Frequent Questions
        • Capture Customer Info
        • Create Ticket
        • Auto-tagging
        • Queue list
        • Auto-assign Agent
        • Condition
        • AI API
        • API Call
        • Connect to database
        • Route
    • Settings
    • Launch bot
    • Prompt and Models
    • Webhook
    • Platform Integration
      • WordPress
      • Shopify
      • Big Commerce
      • Magneto
      • Discord
      • Slack
      • Telegram
      • Facebook
      • Instagram
      • Zalo
      • WhatsApp
    • Contacts
  • Bot's Learning
    • Bot learns from Conversations
    • Unanswered Questions
    • Connect with previous chat history for the bot to learn
  • Live Chat
    • Overview
    • List of Conversations
    • Tools of the Conversation
    • Tools
    • Chat settings
    • AI Actions
  • Ticket (Subcription Feature)
    • Ticket List
    • Create Ticket(s)
    • Edit / Update the Ticket
    • Merge Ticket
    • Ticket Settings
  • Marketplace
    • Custom Authentication V2.0
    • Product Data Sync-up
      • E-commerce Store
      • Product Data
    • White Label
    • Help Desk
    • Form Builder
  • Main Flow
    • How AI handles incoming messages.
    • Bot Learns from Conversations by Editing Auto Suggestions
    • Bot learns from conversations immediately
  • Create your chatbot by using templates
    • SAAS Template
    • Agency Template
    • F&B Template
    • E-commerce Template
    • From a Scratch
  • Others
    • Chatbot Completion
    • Escalate to a Human Agent
  • Help Desk
    • Chat/tickets
    • Team
    • View
    • Report
    • Settings
  • Categories & Tags
    • Categories
    • Tags
  • Settings
    • General
    • Members & Permission
    • Subscription
    • Activity logs
  • Referal
    • Referal of CX Genie
  • Mailbox
    • How to integrate
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On this page
  • I. Add to your website
  • II. Add to mobile app
  1. Bots

Launch bot

This section will let you send the bot to the customers or optionally add it to your website, mobile app.

PreviousSettingsNextPrompt and Models

Last updated 3 months ago

  • It will have 2 options based on your purpose: add a chatbot to the website or mobile app.

I. Add to your website

  • Embed with chat button: (like the chat bubble on the screen)

    • Use the code snippet to embed the chatbot to your website interferes.

    • Auto open chat in the web: when your customer goes to your website, it will automatically open the chatbot.

    • Draggable chat button: toggle on this button will let your customers move the chatbot freely in your website

    • Postion: change the position of the bubble you want to pop up when your clients click on it.

    • You can also change your avatar of the bubble chat by uploading your image with our recommended size

  • Embed without chat button: if you want to trigger the chatbot in your website by the button

    • Use the code snippet to embed the chatbot to your website interferes.

    • Auto open chat in the web: when your customer goes to your website, it automatically opens the chatbot.

    • Trigger the chatbot by clicking on the button: you can use this code snippet for your website.

  • Select language: You can edit the keywords displayed in the language you select to suit your context and preferences.

For instant use, you can copy the link to send your customer:

II. Add to mobile app

  • Select language: You can customize the language preferences for the chatbot's responses. If you select 'automation,' the chatbot will automatically reply in the first language it encounters.

  • We are providing 2 mobile languages for adding purposes: React Native and Flutter. You can access it to get the sample code. For more details, please contact our dev team.

= Please remember to click the "Save changes" button before leaving.

You can find us on AppStore: ; Google Play:

https://apps.apple.com/vn/app/cx-genie/id6474287133
https://play.google.com/store/apps/details?id=ai.cxgenie.app&pli=1
Launch bot Interface