AI Actions

This function will show you to how use AI for your conversation, saving your time and make the chatbot more likely human.

By clicking on the button AI below the conversatioon, you can use our AI feature to the customize the tone, the data and more.

• There are 3 functions that you can use:

1. Learn this conversation: this function will use AI to learn the chat between your agent and client. When complete the process, the data will be imported to the "Bot Learns from Conversations".

1. Auto AI Tag: this function will use AI to tag the conversation base on the tag you was created in the Tag section. After complete, you can check wheter the conversation's tag in its section.

1. Summarize conversation: this function will use AI to summerize the conversation between your agent and client or your chatbot and client. After complete the process, there will be a box display the summerized conversation. This box will not appear in the client side.

*Note: If the feature is not visible, please refresh your dashboard. Should the issue persist, kindly inform us.