Connect with previous chat history for the bot to learn

Help your bot understand behavior of your customers so it can respond more comfortably.

Connect with Facebook Message to learn 50 conversations

• To access this feature: Platform Integration -> Facebook.

• You will see a list of which pages have been added to your bot.

• By clicking "Add page" button on the top-left screen. You can add the chatbot to your Facebook Page.

• There will be a tab pop-up

• You can select which Facebook page you need to add your chatbot. Then click "Next" button to go the step 2.

• You have to accept all permissions for your chatbot to work properly. Click "Done" button to complete add your Facebook page to your Workspace.

• After successfully adding to your WorkSpace, the next step is to add your bot to the Facebook page. You can choose which bot you want to add to your Facebook page from a list containing all the chatbots you have in the WorkSpace.

A list contains all chatbot you have.

• After adding the bot, it will start to extract and learn data from the first 50 conversations on the page.

• A notification will appear in the top-left corner of the screen to show you the progress of this process, which may take up to 5 minutes to complete depending on your conversations.