Create a Bot

This section helps you quickly make a new bot by setting its name, profile picture, and welcome message.

Steps to Use

Step 1: Sign into CX Genie.

Step 2: Go to the Bots section in the left sidebar. Then click the + Create bot button.

Step 3: Enter your bot’s name, upload a profile picture, and type in the initial greeting message.

Then click Create new bot.

Video Guide

Quick Tips

  • Choose a friendly name and a profile picture that match your brand — these are what your customers will see when chatting with the bot.

  • Keep the greeting short and helpful — this is the first message users will see.

Need help? Join our Discord community community or email us at [email protected].

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