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Introduction
- 🤖General Features
CX Genie for Beginners
Connect the Bot to Your Business
Collect Your Customer Information
What to Do When the Bot Doesn’t Know the Answer
- CX Genie Default Settings
- Using Workflow
Let Customers Book Appointments with CX Genie
Wrapping Up & What’s Next
Dashboard
- Overview
Bots
Bot's Learning
Live Chat
Ticket (Subcription Feature)
Marketplace
Main Flow
Create your chatbot by using templates
Others
- Chatbot Completion
- Escalate to a Human Agent
Help Desk
Categories & Tags
- Categories
- Tags
Settings
Referal
- Referal of CX Genie
Mailbox
- How to integrate

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Last updated 1 year ago