# Training Your Bot

## Steps to Use

### 1. Open Training Data

* From the **Bots** section, select your bot.
* In the left-side navigation, click **Training Data** under the **Data** group.

<figure><img src="https://3928771814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcrYvzbvjeUPqcy0srNQ9%2Fuploads%2FPH7QoSjoc3pERfOtucMD%2FScreenshot%202025-09-18%20161810.png?alt=media&#x26;token=f71a1936-553c-4d4b-b365-8336c9bf1fe6" alt=""><figcaption></figcaption></figure>

### 2. Choose a Training Method

CX Genie supports multiple data sources:

* **FAQs**: Import question–answer pairs.
* **Articles**: Add structured knowledge articles.
* **Documents**: Upload files (PDF, Word, etc.).
* **URLs**: Crawl public web pages for content.
* **Database**: Connect structured data sources.

<figure><img src="https://3928771814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcrYvzbvjeUPqcy0srNQ9%2Fuploads%2FuDleGX2B6GTm9katdF4c%2FScreenshot%202025-09-18%20162211.png?alt=media&#x26;token=12f1ec92-80cb-4425-99cb-4cdd6caaa4cb" alt=""><figcaption></figcaption></figure>

**Start with FAQs & Articles (Recommended for beginners)**

* [faqs-frequently-asked-questions](https://documents.cxgenie.ai/bots/training-your-bot/faqs-frequently-asked-questions "mention")are best for short, common questions.
* [articles](https://documents.cxgenie.ai/bots/training-your-bot/articles "mention") work well for detailed guides or policies.

### 3. Save & Sync

* After uploading, click **Save changes**.
* The bot will automatically start learning from the added sources.

## Quick tips

* Begin with FAQs and short articles for faster setup.
* Keep answers **concise and user-friendly** (avoid long paragraphs).
* Use **consistent formatting** (e.g., product names, dates).
* Update Training Data regularly as new promotions, features, or FAQs are introduced.

**Need help?** Join our [Discord community](https://discord.gg/SsYEF8PW65) or email us at <hello@cxgenie.ai>.