> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/bots/training-your-bot.md).

# Training Your Bot

## Steps to Use

### 1. Open Training Data

* From the **Bots** section, select your bot.
* In the left-side navigation, click **Training Data** under the **Data** group.

<figure><img src="/files/2udZBYuXYyc8Y6lSgZ5V" alt=""><figcaption></figcaption></figure>

### 2. Choose a Training Method

CX Genie supports multiple data sources:

* **FAQs**: Import question–answer pairs.
* **Articles**: Add structured knowledge articles.
* **Documents**: Upload files (PDF, Word, etc.).
* **URLs**: Crawl public web pages for content.
* **Database**: Connect structured data sources.

<figure><img src="/files/lOLbDUUqoACYDulTpaK9" alt=""><figcaption></figcaption></figure>

**Start with FAQs & Articles (Recommended for beginners)**

* [FAQs (Frequently Asked Questions)](/bots/training-your-bot/faqs-frequently-asked-questions.md)are best for short, common questions.
* [Articles](/bots/training-your-bot/articles.md) work well for detailed guides or policies.

### 3. Save & Sync

* After uploading, click **Save changes**.
* The bot will automatically start learning from the added sources.

## Quick tips

* Begin with FAQs and short articles for faster setup.
* Keep answers **concise and user-friendly** (avoid long paragraphs).
* Use **consistent formatting** (e.g., product names, dates).
* Update Training Data regularly as new promotions, features, or FAQs are introduced.

**Need help?** Join our [Discord community](https://discord.gg/SsYEF8PW65) or email us at <hello@cxgenie.ai>.