# Training Your Bot

## Steps to Use

### 1. Open Training Data

* From the **Bots** section, select your bot.
* In the left-side navigation, click **Training Data** under the **Data** group.

<figure><img src="/files/2udZBYuXYyc8Y6lSgZ5V" alt=""><figcaption></figcaption></figure>

### 2. Choose a Training Method

CX Genie supports multiple data sources:

* **FAQs**: Import question–answer pairs.
* **Articles**: Add structured knowledge articles.
* **Documents**: Upload files (PDF, Word, etc.).
* **URLs**: Crawl public web pages for content.
* **Database**: Connect structured data sources.

<figure><img src="/files/lOLbDUUqoACYDulTpaK9" alt=""><figcaption></figcaption></figure>

**Start with FAQs & Articles (Recommended for beginners)**

* [FAQs (Frequently Asked Questions)](/bots/training-your-bot/faqs-frequently-asked-questions.md)are best for short, common questions.
* [Articles](/bots/training-your-bot/articles.md) work well for detailed guides or policies.

### 3. Save & Sync

* After uploading, click **Save changes**.
* The bot will automatically start learning from the added sources.

## Quick tips

* Begin with FAQs and short articles for faster setup.
* Keep answers **concise and user-friendly** (avoid long paragraphs).
* Use **consistent formatting** (e.g., product names, dates).
* Update Training Data regularly as new promotions, features, or FAQs are introduced.

**Need help?** Join our [Discord community](https://discord.gg/SsYEF8PW65) or email us at <hello@cxgenie.ai>.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documents.cxgenie.ai/bots/training-your-bot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.