> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/integrations-and-connections/domain.md).

# Domain

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### Chat Web

The **Chat Web** option lets you set up a custom domain for your chatbot’s standalone web page.

<figure><img src="/files/gJEg9CsnbQd4EAbiRB09" alt=""><figcaption></figcaption></figure>

#### Steps to Configure:

1. Go to **Bots → Domain → Chat Web**.
2. Copy the provided chatbot link (default `https://chat.cxgenie.ai?...`).
3. Enter your **Custom Domain** (e.g., `chat.example.com`).
4. Update your DNS settings:
   * Access your DNS provider’s panel.
   * Create a **CNAME** record:
     * **Name**: `example`
     * **Target**: `chat.cxgenie.ai`
   * Example: `chat.example.com → chat.cxgenie.ai`
5. If your DNS panel has proxy enabled, disable it and set to **DNS only** until verification is complete.
6. Save changes and wait 30 minutes to 24 hours for propagation.
7. (Optional) Customize appearance:
   * Upload a favicon (`.png`, 48x48px recommended).
   * Add **Meta Title** and **Meta Description** to improve branding and SEO.

***

### Chat Widget

The **Chat Widget** option allows embedding the chatbot on your website with a custom domain.

<figure><img src="/files/yx7qRm5utI7N1KUaFrIK" alt=""><figcaption></figcaption></figure>

#### Steps to Configure:

1. Go to **Bots → Domain → Chat Widget**.
2. Copy the script snippet provided (e.g., `<script src="https://widget.cxgenie.ai/widget.js" ...>`).
3. Enter your **Custom Domain** (e.g., `chat-widget.example.com`).
4. Update your DNS settings:
   * Create a **CNAME** record:
     * **Name**: `example`
     * **Target**: `widget.cxgenie.ai`
   * Example: `chat-widget.example.com → widget.cxgenie.ai`
5. Disable proxy (set to **DNS only**) until verification is complete.
6. Save changes and allow 30 minutes to 24 hours for changes to apply.

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### Notes & Tips

* Ensure your domain is active and properly managed in your DNS provider.
* Avoid using proxy (e.g., Cloudflare orange cloud) until setup is completed.
* Use branded subdomains (`chat.brand.com` / `support.brand.com`) for a professional experience.
* Favicon & Meta title customization is recommended for better UX.