# Create a Bot

## Steps to Use

**Step 1:** Sign into [**CX Genie**](https://app.cxgenie.ai/).

**Step 2:** In the left sidebar, go to **Bots** and click **+ Create bot**.

<figure><img src="/files/0SVatVr4XVpEBjlw0SRV" alt=""><figcaption></figcaption></figure>

**Step 3:** Enter your bot’s name and upload a profile picture. Then click **Continue**.

<figure><img src="/files/bMjMNzVc7NZmvf9MdUab" alt=""><figcaption></figcaption></figure>

**Step 4**: Check the greeting message and adjust if needed.

Click **Create new bot** to finish.

<figure><img src="/files/uL84cMLsvdqd95u6Knjn" alt=""><figcaption></figcaption></figure>

## Video Guide

{% embed url="<https://www.youtube.com/watch?index=1&list=PLDjYzJq8XiPUySns0_nSDmgolst-R3Q5t&v=6bw5Jj1LOY0>" %}

## Quick Tips

* Choose a **friendly name** and a **profile picture that match your brand** — these are what your customers will see when chatting with the bot.
* Keep the **greeting short and helpful** — this is the **first message users will see**.

## Troubleshooting

* **Profile picture not uploading**: Check the file size (must be ≤1 MB) and format (JPG/PNG).**Cannot create bot**: Ensure your account has workspace permissions to add new bots.

**Need help?** Join our [Discord community](https://discord.gg/SsYEF8PW65) community or email us at <hello@cxgenie.ai>.


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