> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/live-chat-and-support/ai-actions.md).

# AI Actions

By clicking on the button AI below the conversatioon, you can use our AI feature to the customize the tone, the data and more.

<figure><img src="/files/gr6eb20AjrKWHYm5x4Gx" alt=""><figcaption></figcaption></figure>

* There are 3 functions that you can use:

<figure><img src="/files/26HYAORqbtNzZ0y2Qo04" alt=""><figcaption></figcaption></figure>

1. Learn this conversation: this function will use AI to learn the chat between your agent and client. When complete the process, the data will be imported to the "[Bot Learns from Conversations](/bots/bots-knowledge/bot-learns-from-conversations.md)".

<figure><img src="/files/7e74YoncmkCK79ZSH1jA" alt=""><figcaption></figcaption></figure>

2. Auto AI Tag: this function will use AI to tag the conversation base on the tag you was created in the [Tag](/categories-and-tags/tags.md) section. After complete, you can check wheter the conversation's tag in its section.

<figure><img src="/files/QtFWnqSVm1iPh3Fh2LtO" alt=""><figcaption></figcaption></figure>

3. Summarize conversation: this function will use AI to summerize the conversation between your agent and client or your chatbot and client. After complete the process, there will be a box display the summerized conversation. This box will not appear in the client side.

\*Note: If the feature is not visible, please refresh your dashboard. Should the issue persist, kindly inform us.&#x20;