White Label (Add-on)
Domain (*You must purchase the domain from your local domain provider to begin using this feature.)
Assuming you own the domain your-awesome-website.com and wish to configure example.your-awesome-website.com as a ticket, please follow these steps:
Access the DNS Management panel of the "your-awesome-website.com" domain.
Establish a CNAME record, directing "example.your-awesome-website.com" to "chat.cxgenie.ai".
If your DNS Management panel has proxied settings, temporarily disable it until the verification is complete.
Input "example.your-awesome-website.com" in the provided input box and save the settings.
Allow approximately 30 minutes to 24 hours for the configuration to take effect.
Choose favicon PNG format, suggestion resolution is 48px x 48 px (A favicon is your website logo next to the meta title on your browser tab.)
Meta title: Your own
Meta image and Meta Subscription
Meta Image: PNG format, suggestion resolution is 1200px x 630px
Meta Subscription: a paragraph about your business
Meta Title: display with bold text - we recommend using the keyword and the name of your business.
*Any issue with the SSL Certification, find the support at [email protected] or join to Discord community.
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