# Bot General Information

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## **Overview**

The **General Information** tab defines the basic identity and appearance of your bot. Here, you can set its name, add a business name, choose an avatar, customize the chat theme color, configure the reply language, and control whether the watermark is shown on the chat widget.

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![Figure 1. General Information](/files/IE1wOH7vwJoNVwA7O1v0)

## Steps to Use

### 1. S**et Bot Name**

* Enter a clear and memorable name in the **Name** field. This name will be visible to users during conversations.

### 2. A**dd Business Name (Optional)**

* Provide a business or brand name to associate with the bot.

### 3. C**hoose Avatar**

* Upload or select an avatar image. The avatar appears next to the bot’s replies, helping users identify the bot.

### 4. P**ick Theme Color**

* Select a color or enter a hex code for the chat widget’s theme.
  * A contrast ratio indicator ensures the text remains readable with your chosen color.

### 5. S**elect Reply Language**

* Choose the default reply language for the bot.
  * To enable auto-detection, click the **x** next to the selected language.

### 6. T**oggle Watermark Display**

* Turn the watermark on/off to control whether “Powered by CX Genie” appears in the widget.

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## **Example / Use Case**

A bakery creates a bot named **“Bánh mì Floppicanna”**, uploads a bread-themed avatar, and sets the widget color to **#364DE7**. They initially configure the reply language as Vietnamese but later clear it to enable automatic language detection. Finally, they decide to keep the watermark visible for branding transparency.

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## **Notes**

* Bot name limit: **50 characters**.
* Ensure chosen theme color passes the **contrast ratio** check for readability.
* Clearing reply language enables **auto-detect mode**.
* Watermark toggle controls whether branding appears on the chat widget.


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