> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/integrations-and-connections.md).

# Integrations & Connections

- [Connect the Bot to Your Business](https://documents.cxgenie.ai/integrations-and-connections/connect-the-bot-to-your-business.md): This section explains how to connect your CX Genie chatbot to your website or popular platforms.
- [Website](https://documents.cxgenie.ai/integrations-and-connections/connect-the-bot-to-your-business/website.md): This section helps you add the chatbot to your website so it can start answering your customers' questions.
- [Facebook](https://documents.cxgenie.ai/integrations-and-connections/connect-the-bot-to-your-business/facebook.md): This feature lets you connect your chatbot to a Facebook Page so it can answer customer questions directly in Facebook Messenger.
- [WhatsApp](https://documents.cxgenie.ai/integrations-and-connections/connect-the-bot-to-your-business/whatsapp.md): This feature lets you connect your chatbot to your WhatsApp Business account.
- [Platform Integration](https://documents.cxgenie.ai/integrations-and-connections/platform-integration.md)
- [WordPress](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/wordpress.md): How your chatbot can connect with WordPress? Let's find out
- [Shopify](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/shopify.md): How your chatbot can connect with Shopify? Let's find out
- [Big Commerce](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/big-commerce.md): How your chatbot can connect with Big Commerce? Let's find out
- [Magneto](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/magneto.md): How your chatbot can connect with WordPress? Let's find out
- [Discord](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/discord.md)
- [Slack](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/slack.md)
- [Telegram](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/telegram.md)
- [Facebook](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/facebook.md)
- [Connect with previous chat history for the bot to learn](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/facebook/connect-with-previous-chat-history-for-the-bot-to-learn.md): Help your bot understand behavior of your customers so it can respond more comfortably.
- [Instagram](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/instagram.md)
- [Zalo](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/zalo.md)
- [WhatsApp](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/whatsapp.md): WhatsApp integration allows you to directly and fully control your WhatsApp conversations in real-time by leveraging CXGenie AI functionalities and unlock full potential of your support efforts
- [WhatsApp](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/whatsapp-1.md): WhatsApp integration allows you to directly and fully control your WhatsApp conversations in real-time by leveraging CXGenie AI functionalities and unlock full potential of your support efforts
- [Lark](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/lark.md): This guide explains how to connect your already-created Lark Custom App to CX Genie.
- [Lark App Setup](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/lark/lark-app-setup.md): This document provides step-by-step instructions for creating a Lark Custom App and configuring all required settings (Redirect URL, Permissions, Scopes, Events & Callbacks).
- [Troubleshooting](https://documents.cxgenie.ai/integrations-and-connections/platform-integration/lark/troubleshooting.md): This guide provides solutions for common issues that may occur when integrating Lark with CX Genie. Use this checklist when the connection fails, throws errors, or messages do not sync correctly.
- [Prompt and Models](https://documents.cxgenie.ai/integrations-and-connections/prompt-and-models.md): This section will let you choose the prompt and models for your chatbot.
- [Webhook](https://documents.cxgenie.ai/integrations-and-connections/webhook.md): This section will let you set up the webhook base on your website
- [Domain](https://documents.cxgenie.ai/integrations-and-connections/domain.md): The Domain Settings feature in CX Genie allows you to personalize the chatbot’s web link and chat widget by connecting them to your own custom domain. This ensures that customers interact with your bo
- [Collect Your Customer Information](https://documents.cxgenie.ai/integrations-and-connections/collect-your-customer-information.md): This feature lets your chatbot collect customer information like name, email, and phone number when the chat starts on your website.