> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/ticket-system-add-on/create-ticket-s/merge-ticket.md).

# Merge Ticket

You can find this feature in 2 ways: Click the icon <img src="/files/fjpPYWnOWzeaTsHbS7nt" alt="" data-size="line"> or Merge tab in the Edit / Update the Ticket and follow 2 step:

<figure><img src="/files/kox9qV8p2qPiasQTT8Xu" alt=""><figcaption></figcaption></figure>

1. The selected area ticket(s): see all the ticket(s) that have been created before. By clicking on the check box <img src="/files/zuSRcSyM8KoNw09ycIsu" alt="" data-size="line"> decide which ticket will merge into the Target ticket (2).
2. Click "Merge Ticket(s) to complete the merge of the ticket(s).

* The Merge tab in the Edit / Update Ticket will do the 2-steps the same as above.