# Introduction

CX Genie is an AI-driven platform designed to enhance customer interactions across various industries, including customer service, e-commerce, marketing, financial services, and tech startups. It offers features such as auto-learning, intent detection, and personalized messaging, allowing businesses to automate responses, manage high volumes of inquiries, and provide 24/7 support.

The platform integrates easily with tools like Messenger, WhatsApp, Shopify, etc., and offers a user-friendly, no-coding-required interface for building and managing chatbots. CX Genie combines AI with human support to optimize customer engagement and streamline business processes.
