# Frequent Questions

* By clicking on the "Frequent Question" component, you will add a green block to your whiteboard
* This block has 1 purple dot. You can connect with any blocks you want. 
* We recommend using this feature when you need your clients can access the FAQs of your business easier.

<figure><img src="/files/cEBOmZRqyYdIfyDcp574" alt=""><figcaption></figcaption></figure>

## I. How to use

* There are 2 parts that you need to know:

### 1. The message

This part lets you edit the content of your workflow

<figure><img src="/files/f05gk1dFI9kUN8nxv0kt" alt=""><figcaption></figcaption></figure>

1. The format tool (1): modify your text for better outline.&#x20;
2. The content area (2) : where you can input the content.&#x20;

### 2. The question

This part lets you select the FAQs from your Bot's Knowledge (FAQs)

<figure><img src="/files/aV8reFHqQCYQquXDHcIG" alt=""><figcaption></figcaption></figure>

1. You can search your question from Bot's Knowledge. Click to add the flow
2. Where you can see the question you have added. Maximum 5 questions at the same time.

<mark style="color:red;">**= Please remember to click the "Save changes" button before leaving.**</mark>

## II. Examples

<figure><img src="/files/OHXhrgeBlOd4iOfNEneI" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documents.cxgenie.ai/bots/workflow/workflow-components-1/frequent-questions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.