# Close conversation

This block allows you to trigger the close conversation function based on[Trigger Workflow Condition](/bots/workflow/trigger-workflow-condition.md) or set up by your purpose.

<figure><img src="/files/e96VhCZR94zkxmQ3RuCC" alt=""><figcaption></figcaption></figure>

For example, after consulting with your client about the product, your customer wants to leave feedback. You can follow these steps:

1. Trigger condition by keyword: "feedback"
2. Connect with the collect [feedback block](/bots/workflow/workflow-components-1/collect-feedback.md)
3. Choose the time response from customers
4. Connect with the close conversation block

<figure><img src="/files/ynwbCSSuv6HHNRgP1vmG" alt=""><figcaption></figcaption></figure>

The result: If your customer wants to leave feedback, they can provide their latest response within 1 day.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documents.cxgenie.ai/bots/workflow/workflow-components-1/close-conversation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.