> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/bots/bots-knowledge/review-the-bots-knowledge.md).
# Review the Bot’s Knowledge
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## Steps to Use
### Method 1: In Training Data
**Step 1:** In the **Bots** section, open the **Training Data** tab.
**Step 2:** Choose the method you used to train the bot — either **FAQs** or **Articles**.
**Step 3:** Click on the specific FAQ or Article you want to check.
**Step 4:** Go to the **Knowledge Base** tab to see what the bot has learned.
**Step 5:** Click on any piece of knowledge to edit or delete it. Remember to click **Save changes** when you’re done.
***
### Method 2: In Bot’s Knowledge
In the **Bots** section, go to the **Bot’s Knowledge** tab.
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## Structure Overview
1. **Search Questions Box:** Use this to quickly find specific knowledge entries.
2. **Multiple Select Boxes (🔲):**
Use the checkboxes on the left to select and delete multiple knowledge items at once.
3. **Knowledge Entries:**
Click on any item to see its:
* **Question**
* **Answer**
* **Data Source** – shows where the information came from (e.g. FAQs, Articles, etc.)
After making any changes, click **Save changes** so the bot can relearn the updated information.
1. **Status Column:**
This shows whether an item is:
* **Imported** – already learned by the bot
* **In Review** – not yet learned due to an issue, such as overlapping content with other entries\
Use the **filter icon** next to this column to view entries by their status.
2. **Pen Icon (🖊️):**
Click this to edit a knowledge entry.
3. **Bin Icon (🗑️):**
Click this to delete a knowledge entry from the bot’s memory.
***
## Chat Test with the Bot
**Step 1:** In the **Bots** section, open the **Launch Bot** tab. Then scroll down to the **"Or send this link to your customer"** section and click the **Copy** icon next to the link.
**Step 2:** Open a new tab in your browser and paste the link. Start chatting with your bot to test what it has learned.
## Video Guide
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**Need help?** Join our [Discord community](https://discord.gg/SsYEF8PW65) or email us at .