> For the complete documentation index, see [llms.txt](https://documents.cxgenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documents.cxgenie.ai/bots/bots-knowledge/review-the-bots-knowledge.md).
# Review the Bot’s Knowledge
This section helps you review and manage all the knowledge your bot has learned from your training data. The more varied and detailed your knowledge is, the better your bot can respond to users.
***
## Steps to Use
### Method 1: In Training Data
**Step 1:** In the **Bots** section, open the **Training Data** tab.
**Step 2:** Choose the method you used to train the bot — either **FAQs** or **Articles**.
**Step 3:** Click on the specific FAQ or Article you want to check.
**Step 4:** Go to the **Knowledge Base** tab to see what the bot has learned.
**Step 5:** Click on any piece of knowledge to edit or delete it. Remember to click **Save changes** when you’re done.
***
### Method 2: In Bot’s Knowledge
In the **Bots** section, go to the **Bot’s Knowledge** tab.
***
## Structure Overview
1. **Search Questions Box:** Use this to quickly find specific knowledge entries.
2. **Multiple Select Boxes (🔲):**
Use the checkboxes on the left to select and delete multiple knowledge items at once.
3. **Knowledge Entries:**
Click on any item to see its:
* **Question**
* **Answer**
* **Data Source** – shows where the information came from (e.g. FAQs, Articles, etc.)
After making any changes, click **Save changes** so the bot can relearn the updated information.
1. **Status Column:**
This shows whether an item is:
* **Imported** – already learned by the bot
* **In Review** – not yet learned due to an issue, such as overlapping content with other entries\
Use the **filter icon** next to this column to view entries by their status.
2. **Pen Icon (🖊️):**
Click this to edit a knowledge entry.
3. **Bin Icon (🗑️):**
Click this to delete a knowledge entry from the bot’s memory.
***
## Chat Test with the Bot
**Step 1:** In the **Bots** section, open the **Launch Bot** tab. Then scroll down to the **"Or send this link to your customer"** section and click the **Copy** icon next to the link.
**Step 2:** Open a new tab in your browser and paste the link. Start chatting with your bot to test what it has learned.
## Video Guide
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**Need help?** Join our [Discord community](https://discord.gg/SsYEF8PW65) or email us at .
